To devise and administer schemes for the investigation of complaints and the resolution of disputes between social landlords and residential tenants (recently revised to include Localism Act 2011 changes). From 1 April 2013, the organisation has become the 'Housing Ombudsman'.
Established 1 April 1997 but ceased to operate under the Independent Housing Ombudsman Scheme from 1 April 2013 as a result of change in governance arrangements to become Corporation Sole, known as the 'Housing Ombudsman'.
|Chairs Remuneration (p.a. unless otherwise stated)|
|Chief Executive / Secretary Remuneration||128296|
|Register of Interests||No|
|Last Annual Report||2012-13|